Q: Are we allowed pets?
A: You are allowed pets, two pets per unit. There is a $30.00 monthly pet
fee in addition to the $250 non refundable pet fee. We do not allow any pets
that are considered vicious
Q: Can I pay with a card?
A: You are able to pay with a card. However there is a 2.75% interest fee
for using this form of payment. We also except checks/money orders. No cash please!
Q: Do I have to have renter’s insurance before I move-in?
A: Yes, renter's insurance is required. Renter's Insurance policies are very affordable on average.
Q: Do the units come furnished?
A: No need for renting a U-Haul or borrowing a friend’s truck, nearly all of our communities provide stylish
furniture INCLUDED in the rent, saving you additional money. All your student will need to bring are personal
items (television, computer, stereo...) and decorations to create their own unique space.
Q: I did not have a pet when I moved in; may I have a pet now?
A: First, email your Property Manager of your request for a pet. Do not move a pet into the property without
permission. The Cottages will contact the owner and submit your request. If the owner does allow the pet, an
increased security deposit and fee will be required and a pet addendum must be signed.
Q: Is there a drop box on sight?
A: We do have a drop box located next to the mailboxes where you can drop off rent during non business hours.
Q: What is included in rent?
A: Water, Gas, WIFI, and Trash are included in rent. (Electricity will be divided among roommates)
Q: When I move out, what do I need to do to help receive some of my security deposit back?
Remove all trash, personal items, and debris from inside and outside of the property. Make
sure your bedroom and bathroom are clean and in move-in ready condition. Make sure all common areas
are clean as well as kitchen and all major appliances. Please be sure that cable boxes that are
provided are left in the common areas. Bedroom cable boxes that were picked up in your name must
be returned to Charter Spectrum. We do expect that the property at the end of the lease be left in
the same condition as when you moved in.
Q: Can I pay rent with my financial aid?
A: Please provide us with a copy of your student break down bill statement showing your estimated refunds.
When paying with financial aid, tenants must pay three months in advance. New tenants must pay their first
months rent before move in even if you are paying with financial aid
Q: What fee's should I expect as a prospective resident?
A: A one-time refundable security deposit equal to one month's rent.
A one-time non-refundable $50 administration fee.
A one-time non-refundable $60 application fee.